Terms of Use
HealthcoachFX BV (hereafter “Company”) is a Dutch company, registered at the Chamber of Commerce number 59484071 with VAT number NL853517423B01. Its residential address is Aalstraat 10, 1131 BP Volendam, The Netherlands. The Company can be reached from 9:00-18:00 CET at telephone number +31 628 548048. The Company can also be contacted directly via email talktous@healthcoachfx.com.
These Terms of Use govern your use of this site, which is provided the Company. By accessing this site, you are indicating your acknowledgment and acceptance of these Terms of Use. These Terms of Use are subject to change by our Company at any time in its discretion. your use of this site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these Terms of Use regularly.
Product Delivery
Upon purchase you will immediately receive an email with a link to a direct download for your Personal Member Area and relevant products.
Consultation Of Physician And Physical Limitations
We strongly recommend that you consult with your physician before beginning any nutrition or exercise program. You should be in good physical condition and be able to participate in any physical exercise. Our Company is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. You should understand that when participating in any nutrition or exercise program, there is the possibility of physical harm or injury. If you engage in a nutrition or exercise program, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release and discharge healthcoachFX BV from any and all claims or causes of action, known or unknown, arising out of our negligence. Moreover when participating in the Big Reset you have to be at least 21 years of age, pregnant women cannot participate in the program and your Body Mass Index has to be between 20 and 30.
Credit Card Security
All transactions are processed via a third party PCI Compliant provider.
Access To This Site
You agree to use both healthcoachfx.com and programs.healthcoachfx.com (hereafter the site) only for the lawful purposes described in more detail in the “Restrictions on Use” section below. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others or otherwise cause damage to the site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties. To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time, without notice.
Restrictions On Use
This site is provided solely for non-commercial, personal use, and/or so that you may learn about our Company and the services we provide . You may not use this site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not (and may not authorise any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of an authorized representative of our Company. For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or Content accessible within this site. You agree to cooperate with our Company in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.
Proprietary Information
Trademarks, any material and content accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by our Company is the proprietary information of our Company or the party that provided the Content to our Company, and our Company or the party that provided the Content to our Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of our Company, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. You are prohibited from using any of the marks or logos appearing throughout the site without the express written permission of our Company.
Copyright
This site and its Content are protected by European and/or foreign copyright laws, and belong to the Company or its partners, affiliates, contributors or third parties. The copyrights for the Content are owned by the Company or other copyright owners who have authorized their use on this site.You may not manipulate or alter in any way images or other Content on the site. You may download and reprint Content for non-commercial, non-public, personal use only (If you are browsing the non password protected area of the site as an employee or member of any business or organization, you may download and reprint Content only for educational or other non-commercial purposes within your business or organization, except as otherwise permitted by the Company, for example as in any password-restricted area of the site.
License
By buying a product or program (hereafter the Content) of the Company you become Licensee of the Company for the Content you downloaded to your computer or program you were granted access too. When buying the Content you agreed to these Terms Of Use. The Company grants the Licensee a non-exclusive, non-transferable, personal and worldwide license to use one copy of any bought product or program. Any content in the password-restricted area is for personal use only and may be stamped with your name, email address and IP address to ensure and enforce personal use only. If any misuse of email address and/or mobile phone numbers is detected access will be revoked without prior notice and the Company will exercise its legal claims.
Hyper-Links
This site may be hyper-linked to other sites which are not maintained by, or related to, our Company. The inclusion of any hyper-link to a third-party site does not imply endorsement, sponsorship or recommendation by our Company of that site. Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the content of those sites. Our Company also makes no representations about the availability of hyper-linked sites. Hyper-links are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site. If you hyper-link to a site, please be aware that you will leave our Company’s web site and will become subject to the rules and conditions of the linked site(s). We recommend that you make yourself aware of the Terms of Use of any sites you link to from our Company’s site.
Submissions
You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this site (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Company operations. By making a Submission, you are guaranteeing to us that you have the legal right to post the content in the Submission and that it will not violate any law or the rights of any person or entity. Our Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.
Although under no obligation to do so, our Company reserves the right to monitor use of this site to determine compliance with these Terms of Use, as well as the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your Submissions. You acknowledge and agree that neither the Company nor any third party that provides Content to the Company will assume or have any liability for any action or inaction by the Company or such third party with respect to any Submission.
Child Safety
Protecting the online privacy of children is especially important to us, and those under the age of 13 are protected by international laws. For that reason, our Company does not knowingly permit children under the age of 13 to become registered members of our sites, or to buy goods and services on our sites, without verifiable parental consent. Our Company does not knowingly collect or solicit personal information about children under 13, except with their parent’s express consent. If we ever include children under the age of 13 as part of our intended site audience, those specific web pages will, in accordance with the provisions of the Children’s Online Privacy Protection Act (COPPA), be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children’s personal information.
Downloading Material
You understand that our Company cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. Our Company does not assume any responsibility or risk for your use of the Internet.
Disclaimer
The Company makes no express or implied warranties, representations or endorsements whatsoever with respect to the site, the service or the content. the company expressly disclaims all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, with regard to the site, the service, the content, and any product or service furnished or to be furnished via the site. The Company does not warrant that the functions performed by the site or the service will be uninterrupted, timely, secure or error-free, or that defects in the site or the service will be corrected. The Company does not warrant the accuracy or completeness of the content, or that any errors in the content will be corrected. The site, the service and the content are provided on an “as is” and “as available” basis.
Limitation On Liability
The Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if company has been advised of the possibility of such damages. in no event will the collective liability of company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to the Company for the applicable content, product or service out of which a liability stems.
Indemnity
You will indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the “Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site. You may not post, send, submit, publish, or transmit in connection with this site any material that:
- you do not have the right to post, including proprietary material of any third party;
- advocates illegal activity or discusses an intent to commit an illegal act;
- is vulgar, obscene, pornographic, or indecent;
- does not pertain directly to this site;
- threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
- seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
- infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
- violates any law or may be considered to violate any law;
- impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
- advertises any commercial endeavour (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
- solicits funds, advertisers or sponsors;
- includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
- disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
- includes MP3 format files;
- amounts to a ‘pyramid’ or similar scheme;
- disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or
- contains hyper-links to other sites that contain content that falls within the descriptions set forth above.
Security
Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). The Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that the Company considers insecure, the Company will be entitled to require the password to be changed and/or terminate your account. You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, the Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. The Company reserves the right to investigate suspected violations of these Terms of Use. The Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use. By accepting this agreement you waive and hold harmless company from any claims resulting from any action taken by company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the company or law enforcement authorities.
Miscellaneous
The set out Privacy Policy and Disclaimer form an integral part of these Terms of Use. Accepting the Terms of Use of the Company is also accepting its Privacy Policy, Refund Policy and Disclaimer. These Terms of Use will be governed and interpreted pursuant to the laws of The Netherlands, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in The Netherlands with any dispute between you and the Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and/or federal courts in Amsterdam, The Netherlands. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain. Company may revise these Terms of Use at any time by updating this posting.
Privacy Policy
Our Privacy Policy was last updated and posted on May 22, 2018. It governs the privacy terms of our Website, located at https://healthcoachfx.com and https://programs.healthcoachfx.com. Any capitalised terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.
Your Privacy
healthcoachFX BV follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
Definitions
“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.
“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.
Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website both as a member and a paying customer.
As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.
Personally Identifiable Information
Generally, you control the amount and type of information you provide to us when using our Website both as a member and a paying customer.
As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.
We may process certain types of personal data about you when you interact with us, as follows:
- Identity Data: may include your first name, last name, username, or date of birth.
- Contact Data: may include your billing address, delivery address, email address and telephone numbers.
- Financial Data: may include your credit card details.
- Transaction Data: may include details about payments between us and other details of purchases made by you.
- Technical Data: may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our sites.
- Profile Data: may include your username and password, purchases or orders, your interests, health checks, body type profiling, hormone typing quiz, preferences, feedback and survey responses.
- Usage Data: may include information about how you use our website, products and services.
- Marketing and Communications Data: may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:
- Cookies
Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
- Automatic Information
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyse trends among our Users to help improve our Website.
How We Use Your Information
We use the information we receive from you as follows:
- Customizing Our Website
We may use the Personally Identifiable information you provide to us along with any computer information we receive to customise our Website.
- Register you as a Member or as a Paying Customer
We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.
- Sharing Information with Affiliates and Other Third Parties
We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
The following third parties may have access to your Personally Identifiable Information:
-
- Ontraport (Santa Barbara, CA USA)
- WPEngine (Austin, TX USA)
- AmbitionAlly (Aubrey, TX USA)
- WebinarJam (La Jolla, CA USA)
- Calendly (Atlanta, GA USA)
- Google Apps (Mountain View, CA USA)
- Google Analytics (Mountain View, CA USA)
- Dropbox (San Francisco, CA USA)
- Facebook via our Facebook groups (Menlo Park, CA USA)
- Tawk (San Francisco, CA USA)
- Amazon (Seattle, WA USA)
- PayPal (San Jose, CA USA)
- Mollie (Amsterdam, The Netherlands)
- Data Aggregation
We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
- Legally Required Releases of Information
We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of healthcoachFX BV, our Users, employees, and affiliates.
Transferring Information
By using this website, you authorise us to transfer and store your information in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in the United States may not be the same as in your home country.
Marketing Communications
You will receive marketing communications from us if you have:
- Requested information from us or purchased goods or services from us; or
- Provided us with your details when opting into our free courses, resources, and challenges; and
in each case, you have not opted out of receiving marketing.
- We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links underneath any marketing message sent to you OR by emailing us at talktous@healthcoachfx.com at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
If you wish to exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, just go to your membership area and hit delete under the login menu. All your data will be deleted except financial and transaction data needed to comply with local laws and regulations.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Customer data is stored for a reasonable time (5+ years) as a necessity to keep accurate records of accounting, tax, and customer needs. The exact data retention period varies based on the system storing the information, the date of the user’s last activity or interaction with the company, and whether or not the information relates to a current or past customer.
Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilise your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilise your personal information.
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.
Questions About Our Privacy Practices or This Privacy Policy
If you have any questions about our Privacy Practices or this Policy, please contact us.
Refund Policy
HealthcoachFX BV is a Dutch company, Chamber of Commerce number 59484071 hereafter “Company”. The Company provides a 60-day-money-back-guarantee for the Personal Body Reset program. If you’ve done the work to get the results and it didn’t work for you, you’re entitled to a full refund within 60 days after buying the program. If you pay monthly we pay back the monthly payment(s) without any obligations remaining.
Conditions
To receive a full refund you only have to comply with the following conditions:
- You have done all the work as set out in the 6 PRE-STEPS
- You have done all the work as set out in the 28 DAYS workbook
- You have started the 28 DAYS program for at least 14 DAYS, shown by (regular) downloads of the menus and recipes.
- You have measured weekly as instructed
- You don’t have at least 10% body fat reduction and/or metabolic age reduction.
All the STEPS you take in the program are logged by the Company for coaching purposes. The work mentioned should be done on a regular basis as shown in those log systems.
How do we refund your money?
The Company will refund your money through the same payment provider you used when buying the program.
Disclaimer
General Disclaimer
This website and all the information it contains is based on my personal experience and journey which I am sharing for educational and informational purposes only.
Healthcoachfx.com contains information written by a variety of sources, both internal and external. The material appearing on healtcoachfx.com is provided for informational purposes only. It should not be used as a substitute for professional medical advice, diagnosis or treatment: Always consult your professional healthcare providers before beginning any new treatment. It is your responsibility to research the accuracy, completeness, and usefulness of all opinions, services, and other information found on the site.
Healthcoachfx.com assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site. Healthcoachfx.com includes guest posts and moderated comments containing the personal opinions of others. The opinions are not necessarily the views of Laura van de Vorst. Healthcoachfx.com does not control, monitor or guarantee the information contained in external web sites that are linked to from our site, and does not endorse any views expressed or products or services offered therein.
Affiliates and Partners
The use of our information, products and services should be based on your own due diligence and you agree that healthcoachfx.com is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products and services reviewed or advertised on this website. As an Affiliate Partner, you agree to abide by our terms and conditions and conduct yourself with complete integrity, which means you serve your customers well, you don’t spam, and you follow all FTC guidelines and general business ethics.
Product Disclaimer
While we make every effort to ensure that we accurately represent all the products and services on this website and their potential for weight loss, it should be noted that these weight loss statements statements made by healthcoachfx.com are estimates only of what we think you can possibly lose. There is no guarantee that you will lose these estimated kilograms as they also vary per individual.
As with any personal change program, your results may vary and will be based on your individual capacity, level of desire and actual work done. We are not responsible for your actions. There are no guarantees concerning the level of success you may experience. The testimonials and examples used are exceptional results, which do not apply to the average purchaser, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation.
Product Delivery
Upon purchase you will immediately receive an email with a link to a direct download for your product.
Creditcard Security
All transactions are processed via a third party PCI Compliant provider.
Last update: April 7, 2019
